Testimonials

I am usually very good at dealing with bureaucracy, so I hesitated to pay for extra help. But I am so glad I did!! I watched many videos on YouTube on how to prepare. Yet, none of them included as precise and complete information as what we got from Adriana. All our applications got accepted right away, because they were perfect. The process at INM takes a whole day. So, we were thankful not to have to come back another day because we missed a small detail. Thank you so much!

We have used YES for the past 2 applications for our visa renewals. They were very complete and prompt with their services and communication. Our visa application was a little more complicated because it included permission to work and applications for minors, our children. Our involvement required answering a few questions required by the immigration office and copies of our documentation, and that was it. They scheduled the appointments and filed the necessary additional paperwork as requested by the immigration officials. YES also understood the changing laws and non-resident requirements, which helped to expedite the entire process. This is excellent service indeed!

Kudos to Liz! Just to let you know how much we appreciate all the hours of your hard work and help with obtaining my resident card. We would not have known how to get started, who to see, where to go or when, and what paperwork was necessary. We’re lucky to have found someone with your experience to guide us through some of the difficulties, such as obtaining an apostillle and translation of them. You gave us instructions in a consistent manner and even sending us sample letters as guides. We truly appreciate your understanding and support regarding set backs we had to encounter. You took time out of your busy schedule to speak and/or immediately answer our e-mails; even make and schedule meetings with immigration agents. You took care of all the details with diligence and skill. Y.E.S., I want you to know you have an exceptional employee in Ms. Lizbeth Marmolejo Figueroa. Ms. Marmolejo (Liz) is courteous, friendly, and she made sure that everything ran smoothly. It takes dedication and insight into the whole process which she surly displayed. Such a professional is rare now days. Liz is an asset to your organization and is part of the reason we look forward to doing business with you again in the future.

We found Yucatan Expatriate Services on the internet during our research of Merida following our decision to move from our home in Florida to Mexico. We contacted their office to discuss their services regarding the completion of our “Temporary Resident” immigration status that we had previously started at the Mexican Consulate in Miami. This process came to a successful completion on January 3, 2014 when we received our final ‘green cards’. We had the pleasure of meeting with Ms. Adriana Cruz, who is an attorney specializing in immigration matters, shortly after our arrival in Merida in November. At this meeting she discussed the process required for the completion of our immigration status, discussed the timing required for processing the application by the Mexican Government, answered any questions we may have had, and discussed her fees. We were given an accurate list of items and documents required for the application which we provided her, and I am pleased to say that the whole process took place exactly as she described and in the time frame that we were given. Ms. Cruz and the staff members who assisted us are very knowledgeable, and conducted themselves in a respectful and highly professional manner. They make it a point to stay informed of the ever changing regulatory requirements of the Mexican Government regarding the immigration process; thus making our transition into Mexico a pleasurable experience. I would strongly recommend their company and their related services to anyone seeking information, guidance, and assistance with any immigration matter.

I have used YES services several times over the last few years to assist me with my immigration process in Mexico, and highly recommend them for their efficient and friendly service. They are very well organized and informed, and understand the immigration requirements very well. They clearly explain what is needed, and handle everything, meaning that I only have to make one brief visit to the immigration office myself. Of course it is cheaper to do everything yourself, however since YES services are not expensive, I believe they offer excellent value for money, since they know exactly what is needed, and by using their services, you avoid wasting time and potentially money by getting things wrong. Additionally since they make sure everything is perfect before the applications are submitted, it makes the whole process very smooth. I would have no hesitation recommending YES to anyone who needs assistance with immigration processes in Merida, or any of the other services that they offer.

Best and most easiest experience I had. I always dreaded the visit to the Immigration Office. YES made it a joy!

Both my husband and I were very happy and satisfied with the way you handled his immigration status. We would not hesitate to recommend ( YES ) to any one in need of assistance.

As newly arrived jubilados with a lot of internet research behind us we thought we knew what we had to do, where to go, who to see, what to take with us, etc, etc. to sort out our immigration, health, 3rd Age social security, household goods importation, etc. We and the internet were very wrong, YES paved the way for us to safely pass through mysterious steps, checks and balances that are neither stated nor obvious and which appear designed to astound, confound and frustrate the unknowing.

Because of an injury to my foot this year, I wanted to reduce the number of visits to the immigration office for the annual renewal of my visa. So I asked YES if they could help. Not only did they manage to reduce the usual three visits to none, but they also managed to eliminate the need for visits for the next ten years by recommending a permanent resident visa. From my first contact with YES they proved to be professional, efficient and friendly.

I truly appreciate the service YES gave me this year with the renewal of my migratory document! I remember all the years I spent standing in line at migration only to hear them tell me to come back another day with some additional document. This frustrating process would go on for weeks. Lizbeth, at YES, was so friendly, always informed, and incredibly helpful throughout the process. I only had to go to migration once to sign the documents. In the process of my quick 15 minutes at the migration office I could watch Lizbeth crossing from department to department efficiently processing various other documents at the same time. The YES employees truly know how to work the system and get things done! And after of 5 terrible years of doing it myself, I still didn’t have it all figured out. I highly recommend any expat to use this service. Trust me, paying the reasonable YES fees to save days of waiting in line and weeks of headaches is well worth it!

Your expertise made our change from FM3 to Residente Permanente this year very easy and I would not hesitate to recommend your services to anyone who asks me about your agency. The ability to have someone do all the paperwork and interact with migración on our behalf was the reason we returned to you again this year. This morning, Adriana also assisted us with a problem we are having with FedEx. She put us in contact with a customs broker who speaks fluent English and who was also very helpful and easy to understand. Again, thank you very much for all the help you’ve given us during the past two years. I’m sure we’ll be in touch again!

We moved to Merida 3 months ago and used YES services a few times for some of the more complicated issues here in Mexico and had excellent service every time. The entire staff at YES is friendly, knowledgeable, efficient and very helpful and their prices are quite reasonable. We would highly recommend the services of YES to anyone needing insurance, purchasing and registering a vehicle or getting your permanent visa status, but they can also help you with a variety of other things. Give them a call or send them an email, you won’t be disappointed.

Yucatan Expatriate Services was good value for money as I was relieved of all the stress associated with standing in line for SO long and numerous times at the Immigration Office. Lizbeth was efficient, spoke good English if it was needed and kept me informed of all the transactions. YES offices are comfortable and easy to locate and I would recommend their services to any newcomers to Merida.

I have been using YES for more than four years now. They give excellent service,efficient and are very charming people to work with. I highly recommend their services as they take the guess work and frustration out of the procedures that are foreign to us as ex pats. More so if one does not speak the language.

Yucatan Expatriate Services has been such a great resource to me since I moved to the Yucatan four years ago. I’ve utilized their services for the past three years to renew my Mexican visa and they’ve always steered me in the right direction and the process has always gone smoothly at the immigration offices. I have also been able to rely on them to answer questions for me on other typical ex-pat issues (cars, business questions, legal issues…etc.) Adriana Cruz always responds quickly via e-mail with answers to any questions I’ve had. Thank you all for you support over the years!

YES has been a life saver for me. They have helped me with visa renewals, a work permit and tax registration, car registration renewal, numerous referrals to services, given me advice on business matters, and much, much more. They have saved me hours and hours of waiting in lines and frustration. I have found their prices very reasonable and their service excellent. When I see potential difficulties or frustrations on the horizon, I don’t make a move without them. Adriana has become my best guardian angel and most knowledgeable source in Merida. YES is here to serve the expat community–and they do it, very well.

My first experience with YES was when I met Lizbeth at the Immigration Office while I was attempting to obtain my first FM3. We were chatting while sitting next to each other in the waiting room. Lo and behold, she was helping other folks like me with their immigration status. I soon contacted the YES office and asked them for assistance in obtaining my FM3 which they handled with professionalism, friendliness and efficiency. Subsequently, they have helped me to obtain my permanent residency card under the new immigration laws, and they also assisted me with not only arranging for a civil marriage ceremony, but also standing up as our witnesses. I highly recommend the team at YES, especially Adriana and Lizbeth. As a foreigner who speaks very little Spanish, I could not have managed to do these things without their help.

As YES clients, we recently reached out to them for help with a medical emergency. An evening stroll in the busy downtown lead to a fall resulting in a badly injured ankle. Not knowing if my severe pain was a sprain or a more serious broken bone we called Adriana Cruz at YES for help. We explained the situation and within 20 minutes Adriana identified a Foot and Ankle Specialist, Dr. Mario Arturo Rios Arjona at Star Medica and arranged a same day appointment with Dr. Arturo. Dr. Arturo is an english speaking specialist with an impressive background. During the unhurried, 30 minute consultation, he thoroughly examined me, assessed the situation and assured me that the injury was only a sprain. His treatment plan was simple and effective. The cost for his services was about the same as my Kaiser copay in California. He showed compassion and professionalism. Because of Adriana’s knowledge of the resources available the medical emergency was handled quickly and efficiently. Thank you Adriana, YES and Dr. Arturo for being there for us.

I have thoroughly enjoyed working with you over the past two months. You and the entire staff at YES were extremely helpful in getting me information that I needed to consider opening a new business here in Merida. Your organization and efficiency were impressive. Everyone was so professional in returning calls, answering e-mails and responding to my inquiries. It’s important to have a network of people who can help you cut through the red tape and you knew exactly who to turn to for answers to my questions. Your reports told me what to do, when to do it and how much it would cost. Your fees were very reasonable for the amount of work you did and the information you supplied me. I would still be floundering if you had not shown me quickly what I needed to know. Thank you. In the future, if I question whether or not something can be done, I will know who to turn to for my answers. YES! Can they do it? Yes. YES they can.

Dear Adriana and Yucatan Expatriate Services team, I am pleased to report that with your assistance, I successfully renewed my residence card on Wednesday. The whole experience of doing business with the company was pleasurable and professional. Maricela did an excellent job and was a pleasure to communicate with. She was always punctual, professional, friendly, and very capable throughout the full process. While I did only briefly communicate with Leopoldo, he was very positive, upbeat, and helpful. I would recommend your services to others without any hesitation, and should I require more assistance in the future, I would be happy to contact you again.

service, everything perfect We will recommend you to everybody we know who is interested in Mexican residency! Barbara and Dana July 2024

I am pleased to report that with your assistance, I successfully renewed my residence card on Wednesday. The whole experience of doing business with the company was pleasurable and professional. Maricela did an excellent job and was a pleasure to communicate with. She was always punctual, professional, friendly, and very capable throughout the full process. While I did only briefly communicate with Leopoldo, he was very positive, upbeat, and helpful. I would recommend your services to others without any hesitation, and should I require more assistance in the future, I would be happy to contact you again.

Hi everyone, We just wanted to say thank you for the positive, relaxing and professional service. You guys are the best and for sure made it a very nice experience for us. We’ll definitely recommend you for people who are looking for a similar service We appreciate all your help